Ticket Details – MacRevival

My Job Information

Ticket Number (required)*

Name (required)*

First Last

For a smooth and quick service, MacRevival needs accurate accounts and passwords for my device(s).

Acknowledgement (required)*

I understand if there's a delay in providing MacRevival this information, it might slow down the completion of my job.

Login Username

Account I use to get to the Desktop on my Mac or Windows computer

Login Password

Password I use to get to the Desktop on my Mac or Windows computer

Apple ID

This is an email address. Required for iCloud, iPhone, or iPad service.

Apple ID Password

Required for iCloud, iPhone, or iPad service.

iPhone or iPad Passcode

Required for iPhone or iPad service.

Login PIN for Windows

Microsoft Account

This is an email address. Required for service involving a Windows PC or Microsoft Office.

Microsoft Password

Required for service involving a Windows PC or Microsoft Office.

Email account

May be needed to create or reset Apple ID or Microsoft account

Email Password

May be needed to create or reset Apple ID or Microsoft account

I back up my data using: (required)*

Cloud service: Dropbox, iCloud, Google Drive, OneDrive, Carbonite, Backblaze, etc.
Time Machine (Mac)
File History (Windows)
Drag and Drop Copy: USB Flash Drive, external hard drive
None: I do not have a backup of my data.

I want MacRevival to handle my data as follows: (required)*

Sell me a Backup Drive: I'll buy a drive from MacRevival to backup my data (typically a 1TB USB drive at $100)
Make a Shop Backup: Please back up my data to a shop drive as a safety (labor cost $30)
Use my Backup Drive: Please back up my data to a drive I have provided.
Migrate: Please migrate my data to another device I will purchase or provide.
No backup: Please do not make a back up of my data. There is nothing on my device I need.

Name

This field is for validation purposes and should be left unchanged.